Visitors by Number of Visits Help Help Card
This page shows the distribution of visitors based on how many times each visitor visited your site.

Visitors by Number of Visits
Number of Visits
Number of Visitors
% of Total Unique Visitors
 1 visit 12660 82.05%
 2 visits 1474 9.55%
 3 visits 462 2.99%
 4 visits 263 1.7%
 5 visits 149 0.96%
 6 visits 62 0.4%
 7 visits 73 0.47%
 8 visits 45 0.29%
 9 visits 32 0.2%
10 or more visits  209  1.35%

Visitors by Number of Visits - Help Card Start of Chapter

Number of Visitors - Number of unique individuals who came to your site the amount of times specified in the Number of Visits column.

Number of Visits - The number of visits, beginning with one and increasing by increments of one, being analyzed in the other columns.

% of Total Unique Visitors - Percentage of unique visitors who came to your site the amount of times specified in the Number of Visits column.



This information can indicate whether or not your site compels visitors to return. Updating Web site content is one way to draw return visitors.

 New vs. Returning Visitors Help Help Card
This page shows the number of first-time and returning visitors to your site. Only visitors identified by cookies are counted.

New vs. Returning Visitors
New or Returning Visitor
Number of Visits
% of Total Visits
Unknown 26,135 99.98%
New Visitors 2 0.01%
Returning Visitors 2 0.01%

New vs. Returning Visitors - Help Card Start of Chapter

New Visitors - Visitors who didn't have a cookie on their first hit, but had one on later hits.

Number of Visits - Number of visitors that fit into the specified visitor category. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

Returning Visitors - Visitors who already had a cookie when they came to your site.

Unknown - Visitors can be listed as "Unknown" for a few different reasons. Cookies may not be tracked in the log file. The report profile may not recognize the visitor's cookie due to the cookie configuration created in the user interface. Or, the visitor may have cookies turned off on their computer.

% - Percentage of visitors who fit into the specified visitor category.



By tracking the ratio between new and returning visitors over a period of time, you can determine if your site is attracting enough repeat visitors.

Note: If the data shows that all visitors in the Unknown category, it is likely that the application has not been configured to perform this analysis.

 Top Visitors Help Help Card
This section identifies the IP address and/or domain name and their relative activity level on the site. If you do not use WebTrends cookies to track visits on the site, WebTrends cannot differentiate between hits from different visitors of a same IP.

Top Visitors
 
Visitor
Hits
% of Total Hits
Visits
1 msnbot.msn.com 197 0.06% 141
2 cache-mtc-ad04.proxy.aol.com 166 0.05% 89
3 sv-crawl.looksmart.com 116 0.03% 80
4 cache-dtc-ae02.proxy.aol.com 130 0.04% 79
5 cache-rtc-ae06.proxy.aol.com 142 0.04% 77
6 cache-dtc-ag04.proxy.aol.com 119 0.03% 75
7 207.200.116.198 142 0.04% 74
8 cache-rtc-ad04.proxy.aol.com 119 0.03% 73
9 207.200.116.201 196 0.06% 72
10 cache-ntc-ad05.proxy.aol.com 142 0.04% 71
11 cache-mtc-ae06.proxy.aol.com 168 0.05% 71
12 cache-rtc-ae02.proxy.aol.com 120 0.03% 68
13 cache-rtc-ab08.proxy.aol.com 111 0.03% 68
14 cache-mtc-ab08.proxy.aol.com 94 0.03% 63
15 cache-ntc-ad02.proxy.aol.com 152 0.05% 63
16 cache-dtc-ag01.proxy.aol.com 120 0.03% 62
17 cache-ntc-ac04.proxy.aol.com 87 0.02% 61
18 cache-rtc-ae04.proxy.aol.com 216 0.07% 60
19 cache-rtc-ad07.proxy.aol.com 91 0.03% 59
20 cache-rtc-ab09.proxy.aol.com 90 0.02% 56
Subtotal for Visitors Above 2,718 0.9% 1,462
Total 300,910 100% 26,139

Top Visitors - Help Card Start of Chapter

Hits - Number of hits from the specified visitor. A hit is a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Visitor - If cookies are enabled, this column will display the cookie from the specified visitor. If cookies are not enabled, and the IP address of the visitor can be resolved, this column will display the resolved IP address of the specified visitor. Otherwise, this column will display the non-resolved IP address of the visitor.

Visits - Number of times the specified visitor visited your Web site.

% - Percentage of hits from the specified visitor.


Use this information to find out which individuals visit your site the most and how frequently they visit.

 Top Geographic Regions Help Help Card
This page identifies the top locations of the visitors to your site by geographic region.

Top Geographic Regions
 
Geographic Regions
Visits
1 North America 14,757
2 Region Unspecified 9,206
3 Australia 665
4 Western Europe 531
5 Asia 361
6 Middle East 158
7 Pacific Islands 143
8 Northern Europe 121
9 Eastern Europe 103
10 South America 52
11 AfricaSouth 19
12 Region Not Found 16
13 AfricaNorth 2
14 Caribbean Islands 2
15 AfricaCentral 1
Total 26,137

Top Geographic Regions - Help Card Start of Chapter

Geographic Regions - The location of visitors to your Web site.

Visits - Number of visits from the specified geographic region. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.



This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

Note: The geographic region of the visitor is determined by the suffix of their domain name. Use this information carefully because this information is based on where the domain name of the visitor is registered, and may not always be an accurate identifier of their actual geographic location. For example, while a vast majority of .com domain names are from North America, there is a small minority of .com domain names that exist outside North America.

 Most Active Countries Help Help Card
This page identifies the countries with your most active visitors.

Most Active Countries
 
Countries
Visits
1 United States 14,278
2 Australia 665
3 Canada 442
4 Singapore 201
5 United Kingdom 153
6 New Zealand (Aotearoa) 139
7 Netherlands 106
8 Saudi Arabia 64
9 Germany 63
10 Belgium 54
11 Italy 54
12 Norway 51
13 Israel 44
14 Mexico 37
15 France 36
16 Hong Kong 31
17 Poland 28
18 Sweden 26
19 Greece 26
20 Japan 25
Total 16,523

Most Active Countries - Help Card Start of Chapter

Countries - The country of origin for visitors to your Web site.

Visits - Number of visits from the specified country. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.



This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

Note: The geographic region of the visitor is determined by the suffix of their domain name. Use this information carefully because this information is based on where the domain name of the visitor is registered, and may not always be an accurate identifier of their actual geographic location. For example, while a vast majority of .com domain names are from North America, there is a small minority of .com domain names that exist outside North America.

 Most Active Organizations Help Help Card
This page identifies the companies or organizations which visited your site most often.

Most Active Organizations
 
Organizations
Hits
% of Total Hits
Visits
1 aol.com 7,411 2.46% 3,778
2 comcast.net 16,734 5.56% 1,145
3 rr.com 7,929 2.63% 619
4 cox.net 6,193 2.05% 499
5 verizon.net 6,822 2.26% 448
6 pacbell.net 5,825 1.93% 399
7 optonline.net 4,673 1.55% 336
8 inktomisearch.com 495 0.16% 328
9 adelphia.net 3,967 1.31% 249
10 rogers.com 2,926 0.97% 182
11 charter.com 2,553 0.84% 177
12 uu.net 1,030 0.34% 173
13 k12.ca.us 2,610 0.86% 173
14 bellsouth.net 2,873 0.95% 168
15 singnet.com.sg 559 0.18% 167
16 shawcable.net 2,010 0.66% 162
17 ctinets.com 301 0.1% 156
18 googlebot.com 292 0.09% 155
19 ameritech.net 2,057 0.68% 154
20 Level3.net 1,880 0.62% 148
Subtotal For Organizations Above 79,140 26.3% 9,616
Total For the Log File 300,910 100% 26,139

Most Active Organizations - Help Card Start of Chapter

Hits - Number of hits to your site from the specified organization. A hit refers to a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and the two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Organizations - The specified organization or company being analyzed. If the DNS lookup option is set to "Always" or "Automatically," WebTrends searches for the domain name in the company database, and includes the company name and geographic information in the graph and table. If reverse DNS lookups are not performed, either by WebTrends or by the server, only IP addresses are listed. The table lists companies and organizations in decreasing order of the number of visits.

Subtotal - Sum of all data rows for each listed organization.

Total - Sum of the subtotal and all data that does not appear on the page.

Visits - Number of visits to your site from the specified organization. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

% - Percentage of total hits from a visitor inside the specified organization.



Determine how your Web site can be improved according to how businesses use your site. Consider how your product can be made more attractive to organizations that have shown interest.

 Top-Level Domain Types Help Help Card
This section provides a breakdown by types of top-level domains (Commercial, Organization, Educational, etc.). This information can only be displayed if reverse DNS lookups have been performed, and the percentages refer to the total of hits for which the organization type can be determined (some IP addresses cannot be resolved to a domain, and therefore an organization type cannot be determined).

Top-Level Domain Types
 
Top-Level Domain Type
Hits
% of Total Hits
Visits
1 Commercial 45,686 30.42% 7,487
2 Network 94,752 63.1% 6,730
3 Education 5,124 3.41% 415
4 Organization 3,332 2.21% 257
5 Military 663 0.44% 47
6 Government 504 0.33% 27
7 Arpanet 81 0.05% 4
Total for Known Top-Level Domain Types 150,142 100% 14,967

Top-Level Domain Types - Help Card Start of Chapter

Hits - Number of hits from a visitor with the specified top-level domain type. A hit is a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Top-Level Domain Type - The type of organization, determined by the top-level domain (the three-digit suffix of the URL). Possible suffixes and types include the following:

.com = Commercial
.edu = Educational
.int = International
.gov = Government
.mil = Military
.net = Network
.org = Organization

Visits - Number of visits to your site from the specified type. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

% - Percentage of total hits from someone from the specified organization type. The percentages refer to the total number of hits for which the organization type can be determined. Some IP addresses cannot be resolved to a domain, and therefore the organization type cannot be determined. This information can be displayed only if reverse DNS lookups have been performed.



Consider what types of organizations are most interested in your site and how you can attract other types.

[NetIQ Corporation]

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